Ecommerce is the buying and selling of goods (or services) on the internet. From mobile shopping to online payment encryption and beyond, ecommerce encompasses a wide variety of data, systems, and tools for both online buyers and sellers. 305 Spin can provide a custom ecommerce solution or utilize any of the many ecommerce plugins. We can build an ecommerce platform to conduct both online marketing and sales activities and to oversee logistics and fulfillment.
Custom Ecommerce Solutions
One size in ecommerce solutions doesn’t necessarily fit all. 305 Spin has built many custom ecommerce solutions that fit perfectly with your products and services you wish to sell online as well as your existing or new order processing and fulfillment solutions. From record labels selling cd’s, merchandise and downloads to wireless carrier phones, plans and subscriptions, as well as nonprofit donation and giving solutions, we have covered most of the ecommerce bases.
305 Spin has implemented ecommerce plugins and prebuilt solutions including Woo Commerce, Shopify, Square, BigCommerce, Merchello as well as connectivity with platforms like Zoho and Quickbooks. For some direct to consumer online sales, these make perfect sense for some clients depending on their product lines, sales process and current platforms. We also work with Customer Experience Systems including SalesForce, Adobe Experience, and Marketo including cart abandonment, drip campaigns and remarketing.
Payment Gateways – Merchant Solutions
305 Spin has implemented most flavors of merchant accounts and payment gateways over the years. This includes Paypal, Authorize.net, Stripe, FirstData, Elavon, Chase and several others. These solutions can be integrated into a custom cart/checkout process or one of the ecommerce plugins or prebuilt solutions.
Order Processing – Fulfillment – Customer Service – My Account
The magic starts when the order is completed and online automation and order fulfillment processes are integrated seamlessly. This can include any order approval or customer services processes, providing order picking info to inhouse or out of house fulfillment centers as well as shipping processes including labels and packing info. And the customer can access real time or near-real time order information via emails and their My Account login.
Backoffice – Finance – Inventory
Order information can be updated to internal accounting and reporting systems real time or near-real time with live or nightly data updates. Real time inventory systems can also be maintained. Consumers can see real time product availability as well as get any backorder or shipment issue notices while considering the products to purchase. Eliminate manual updates across systems with secure API integrations where needed.